We will do buttons... fixes and switches inbound as Polestar tunes into customer feedback. This approach extends to identifying and addressing issues in Polestar’s cars, such as the digital key (https://www.autocar.co.uk/car-review/polestar/3/long-term-reviews/5000-miles-polestar-3-intriguing-car-one-key-problem)’s proximity function on early 3s. Lohscheller explained, 'We’re open-minded—we don’t equate ‘this is how it was to be’ with our beliefs.' Customer feedback is clear: they want buttons back. We’ll integrate these changes seamlessly across models, prioritizing speed and quality. Over-the-air updates ensure problems aren’t recurring, while a car parc of 240,000 users ensures we listen closely to what truly matters. ADAS improvements also reflect real-world needs—people want intuitive systems. 'People are super interested in that,' Lohscheller said. They want features that help them drive. This evolution shows a commitment to optimizing existing tools before investing in advanced autonomy. While some may predict a shift toward self-driving technology, Lohscheller emphasized that innovation starts with understanding human needs. Join our WhatsApp community for exclusive insights and stay updated on Polestar’s progress. Felix Page, deputy editor at Autocar, shares his thoughts on how customer feedback shapes product development. Subscribe today for weekly car news and expert opinions.
